Last Updated: November 29, 2025
Inodra is an early-stage service that is actively evolving. Features, pricing tiers, API capabilities, rate limits, and service specifications may change as we develop and improve our platform based on customer feedback and market needs.
Free Tier Notice: Free account benefits, including Compute Unit allocations, rate limits, and available features, are provided at our discretion and may be modified, reduced, or removed at any time without prior notice. We encourage users who rely on our Services for production applications to subscribe to a paid plan for more predictable service levels.
By using our Services, you acknowledge and accept that service specifications are subject to change. We will endeavor to notify paid subscribers of material changes that affect their subscription tier.
Welcome to Inodra. These Terms of Service ("Terms") govern your access to and use of Inodra's Sui blockchain indexing API services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.
Inodra provides high-performance blockchain data indexing and API access for the Sui network. Our Services are designed for developers, applications, and organizations building on Sui.
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
For purposes of these Terms:
To use our Services, you must create an account by providing accurate and complete information. You agree to:
You are responsible for:
You can manage and revoke API keys instantly from your dashboard. We are not liable for any losses resulting from unauthorized use of your credentials.
Organizations may invite team members according to their Subscription Tier limits. All team members share the organization's CU quota and API keys. The organization owner is responsible for all usage by team members.
Inodra provides:
API consumption is measured in Compute Units. Each endpoint type has a defined CU cost based on computational complexity:
Monthly CU allocations reset at the beginning of each billing cycle and do not roll over. Detailed CU costs are available in our documentation.
Each Subscription Tier has defined requests-per-second (RPS) limits:
Exceeding RPS limits will result in HTTP 429 (Too Many Requests) responses. Organizations that exceed their monthly CU quota will have their rate limits reduced to free tier levels until the quota resets.
We target 99.9% uptime for paid subscription tiers. Planned maintenance will be announced at least 48 hours in advance when possible. Emergency maintenance may occur with shorter notice.
Enterprise customers receive specific SLA commitments as defined in their individual enterprise agreements.
Inodra is actively developing and improving our Services based on customer feedback and market needs. As an early-stage service, features, tier limits, API capabilities, and service specifications may change as we evolve.
We commit to:
By using our Services, you acknowledge that features and capabilities may evolve. We view this as a positive—your feedback directly shapes our product roadmap.
We offer multiple subscription tiers with varying CU allocations, RPS limits, and features. Current pricing and features are available on our pricing page.
We reserve the right to change subscription prices at any time. Price changes may apply to both new subscriptions and existing subscribers upon their next billing cycle. We will provide at least 60 days' advance notice of any price increase via email to your registered email address.
If you do not agree to a price change, you may cancel your subscription before the new pricing takes effect. Your cancellation will be effective at the end of your current billing period, and you will not be charged the new price. Continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.
Note: Subscription prices are not guaranteed for any specific duration. We do not offer lifetime pricing locks or permanent grandfathering of legacy rates.
If you exceed your monthly CU allocation, your rate limits will be reduced to free tier levels (10 RPS) until your quota resets. To maintain higher RPS, upgrade to a plan with a larger CU allocation.
All subscription fees are non-refundable except as required by applicable law or at our sole discretion.
To cancel your subscription, visit your billing dashboard or contact [email protected].
All users start with a Free tier that provides limited access to our Services. You may use the Free tier indefinitely to evaluate our platform before upgrading to a paid plan. Paid subscriptions begin immediately upon subscription with no trial period.
Important: Free tier benefits, including but not limited to Compute Unit allocations, rate limits (RPS), API access, and available features, are provided entirely at our discretion. We reserve the right to modify, reduce, suspend, or discontinue any Free tier benefits at any time, without prior notice and without liability to you. Free tier users should not rely on current Free tier specifications for production workloads or business-critical applications.
If you require guaranteed service levels, predictable quotas, or priority support, we strongly encourage you to subscribe to a paid plan.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
While we provide generous CU allocations and RPS limits, we reserve the right to investigate and restrict usage patterns that appear abusive or wasteful. We will attempt to contact you before taking action to help optimize your usage.
Examples of potential abuse include: making redundant requests for the same data, failing to implement caching, excessive failed requests, or using the service as a general-purpose database.
Paid subscription tiers include webhook event notification services with the following terms:
Each tier allows a specific number of webhooks:
We make best-effort attempts to deliver webhook events with exponential backoff retry logic for up to 24 hours. However, we do not guarantee delivery of all events.
Your webhook endpoints must respond with HTTP 2xx status codes within 10 seconds. Failed deliveries are logged and can be replayed from your dashboard.
Webhook URLs must be HTTPS endpoints. We include signature headers for verification. You are responsible for securing your webhook endpoints and validating incoming requests.
Inodra and our Services, including all software, technology, documentation, and content, are protected by intellectual property rights. We retain all rights, title, and interest in our Services.
The Sui blockchain data accessed through our Services is publicly available and not owned by Inodra. However, our indexing, organization, and presentation of that data is our proprietary work.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services solely for your internal business or personal purposes.
If you provide feedback, suggestions, or ideas about our Services, you grant us the right to use that feedback without any obligation to you.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
While we strive for accuracy, we do not warrant that the blockchain data provided through our Services is error-free, complete, or current. Blockchain data is indexed from public Sui nodes and may be subject to reorganizations, network issues, or other factors beyond our control.
Our Services may integrate with or depend on third-party services (such as Sui network nodes). We are not responsible for the availability, accuracy, or functionality of third-party services.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INODRA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO INODRA IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).
This limitation does not apply to liability for gross negligence, willful misconduct, or fraud.
OUR SERVICES ARE FOR INFORMATIONAL PURPOSES ONLY. YOU ARE SOLELY RESPONSIBLE FOR ANY FINANCIAL, INVESTMENT, OR BUSINESS DECISIONS MADE BASED ON DATA FROM OUR SERVICES. WE ARE NOT LIABLE FOR ANY LOSSES RESULTING FROM SUCH DECISIONS.
You agree to indemnify, defend, and hold harmless Inodra and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
These Terms remain in effect while you use our Services or maintain an account with us.
You may terminate your account at any time from your dashboard settings or by contacting [email protected]. Termination does not entitle you to a refund except as specified in Section 5.4.
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, with or without notice, for any reason including:
We will attempt to provide reasonable notice before termination when possible, but immediate termination may occur for serious violations.
Upon termination, your right to access and use our Services immediately ceases. We may delete your account data after 90 days following termination. You remain liable for all fees incurred prior to termination.
Our collection and use of personal information is described in our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.
You acknowledge that blockchain data accessed through our Services is publicly available on the Sui network. We are not responsible for the privacy or security of blockchain transactions.
We may modify these Terms from time to time. We will provide notice of material changes by:
Your continued use of our Services after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using our Services and cancel your account.
Material changes will be effective 30 days after notice is provided. Changes required for legal compliance may be effective immediately.
These Terms shall be governed by and construed in accordance with the laws of Switzerland, specifically the Canton of Geneva, without regard to its conflict of law provisions.
As we expand our operations, your agreement may be with Inodra (Switzerland) or Inodra Inc. (Delaware, USA) depending on your location and our entity structure at the time of agreement. This will be clearly indicated in your account dashboard.
In the event of any dispute arising from these Terms or our Services, you agree to first attempt to resolve the dispute informally by contacting [email protected].
You agree that any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of Geneva, Switzerland, and you consent to the personal jurisdiction of such courts.
Nothing in this section shall prevent us from seeking injunctive relief or other equitable remedies in any jurisdiction to protect our intellectual property rights or prevent ongoing harm.
These Terms, together with our Privacy Policy and any applicable Enterprise Agreement, constitute the entire agreement between you and Inodra regarding our Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, fuel, energy, labor, or materials.
Sections that by their nature should survive termination will survive, including but not limited to Intellectual Property, Warranties and Disclaimers, Limitation of Liability, Indemnification, and Governing Law.
These Terms are written in English. Any translations are provided for convenience only. In the event of any inconsistency, the English version shall prevail.
If you have any questions about these Terms, please contact us at:
We're developers building for developers. If anything in these Terms is unclear or seems unfair, we're happy to discuss it. Reach out to us anytime.